Privacy Policy

FitPlaygroundHub ("we", "us", "our") operates the website fitplaygroundhub.pro. We are committed to protecting the privacy of all visitors and users of our website in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services, including game review content, esports tournament information, newsletter subscriptions, and contact forms.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

• Submit a contact form or enquiry on our website;
• Subscribe to our newsletter or email updates;
• Register your team for a tournament;
• Submit a game review or community contribution;
• Apply for a media or partnership arrangement.

The information collected may include your full name, email address, team name, and any additional information you choose to provide in message fields.

1.2 Information Collected Automatically

When you visit fitplaygroundhub.pro, our servers and analytics tools may automatically collect certain technical information, including:

• Your IP address and approximate geographic location;
• Browser type, version, and operating system;
• Pages visited, time spent on pages, and navigation paths;
• Referring website or search engine;
• Device type and screen resolution.

This information is collected using cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support;
• To send you our newsletter and editorial updates (only where you have subscribed);
• To process tournament registrations and communicate event details;
• To improve the content, functionality, and user experience of our website;
• To analyse website traffic and understand our audience demographics;
• To comply with our legal obligations under Australian law.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers (such as email delivery platforms or analytics services) who assist us in operating our website, subject to strict confidentiality obligations.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include secure server infrastructure, encrypted data transmission (HTTPS), and restricted internal access to personal data.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months for correspondence purposes.

6. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or outdated personal information;
• Lodge a complaint if you believe we have mishandled your personal information;
• Opt out of receiving marketing communications at any time.

To exercise any of these rights, please contact us using the details in Section 9 below.

7. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. For detailed information about the types of cookies we use and how to manage your preferences, please read our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites, including game publisher sites, esports organisations, and tournament platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

• Email: [email protected]
• Postal Address: Privacy Officer, FitPlaygroundHub, Level 12, 1 Market Street, Sydney NSW 2000, Australia

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.